5
yelp

Three words that describe this business: Affordable, Trustworthy, and Friendly!! 1. Considering that this is a BMW and Mercedes repair shop, their prices are extremely affordable. Their repair prices are almost always 40-50% less than that of the dealers. 2. They take ownership of their work and suggest only the repairs that are required rather than identifying a big list of repairs as the dealers do. 3. All the three gentlemen that work at the repair shop are extremely friendly and always have a smile on their face. I have interacted with Floyd and Johnny, both of whom were very friendly and cordial. All in all, I would highly recommend this shop !! PS: Check out the "Reviews currently not recommended" section of this page. Generally on yelp, that section is filled with shady, low-rated reviews. However, this is the only page that I have found where almost all of the reviews in that section are 5 starred !!

5
yelp

Nothing but praise for this shop. Floyd is fantastic. He is patient and always willing to explain the situation. Had a smog readiness monitor issue and he was able to resolve it in short order. He went above and beyond the call of duty. I don't think the dealer would let me off the hook so fairly. If you've got a MB or a beemer, this is place to go!

5
yelp

Daniel is absolutely fantastic as well as the entire establishment. I felt so at ease after the first few seconds of being there. He didn't try to take advantage of me because i'm a women and I'm not that knowledgeable about cars. He was very patient and thorough. He fixed the issues quickly and at reasonable cost - I was on my way feeling happy and secure!! Thanks Daniel your the best!!

5

I was referred to Daniel's by a friend and was so impressed by the service provided. First of all, I had taken my 2008 328xi to the dealership where they had recommended $4k in service and had tried to convince me that I was going to have BIG problems if I didn't get these things taken care of. I said no thank you and brought the car to Daniel's and told them what had been recommended. They did a thorough inspection and agreed that one belt pulley would need to be replaced in the next few months, and that otherwise things looked great. It feels good to have an honest and knowledgeable BMW service shop. Thanks!

5
yelp

So firstly a little background of my situation. I was brand new to the South Bay Area. I had just retrieved my 88 BMW from a car carrier after a cross-country move. I needed some general oil service but also a diagnostic done on the car for a long standing hard start issue. I hoped to find a competent and knowledgable local shop that could offer OEM quality service at honest prices. Daniels more than delivered. They blew it out of the park. My technician Floyd was a man on a mission. He completely took the car on as his personal mission to resolve my issues and really know exactly the problems all the way through. He explained every little issue in detail and in a way that was understandable. The extra time spent to figure this out was never added as a charge and he even threw in some replacement seals and other fixes for free. To say that I'm impressed is a huge understatement. Special mention to Linda for her charming and friendly candor all the way through the process. Five star.

5

I have been going to Daniel's B&M Cars for years. I have a 1998 E320. Support and work have been impeccable. I get great advice on maintaining this vehicle which I love.

5
yelp

just picked up my 1974 Bmw 2002 from them today.they offered great customer service and were willing to take on my "project" car which most shops would shy away from.the cost of the work was reasonable and i felt made me feel confident in the work they were doing. overall i had a great experience

5
yelp

I have been going to Daniels B & M Car Service for more than 25 years. I would not consider going anywhere else. They are competent, honest, and reasonably priced. I have known Floyd, since he was a teenager, learning the business from Daniel Kratofil, his dad, who taught him very well.I met Daniel by chance, when an elderly friend of our family was having what seemed to be transmission problems with her Mercedes. She had been told by Stead, in Walnut Creek, that she needed a new transmission. I called a couple of other places, and describe the problem to them. I got the same response. Then, by chance, I looked in the Yellow Pages for independent mechanics, and found Daniels, not far from where I live. I called him on the phone, described the problem, and he said for that car for that year, it had to do with the hard rubber u-joint connecting the transmission took the driveshaft. He kept that particular part in stock, because it was such a common problem. The part was $70, he charged $20 to install it which took him a few minutes. I don't remember, but I think I was in and out of there in 15 minutes at the most.I thought to myself the time that the next car I would get would be either a BMW or Mercedes purely because I have found a good, solid, honest mechanic. And, that's exactly what I did. And, that's what I've been driving ever since and, that's where I've been going for service ever since. Do yourself a favor, take your car to Daniels. You'll be glad you did.

5
yelp

Brought my car in for regular service after a friend referred them to me. They took the time to go over all the recommended items to repair as well as items that I should monitor going forward. Even prioritized what should be serviced over what. Overall very happy and the prices were reasonable, I have another Mercedes that is my daily driver and will bring that in for service soon.

5

Left my car on their forecourt on Sunday after it broke down. Fixed by Wednesday! Very friendly and excellent service - great communication too. I highly recommend them, a rare find. Best BMW specialist I have ever used on both sides of the Atlantic.

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