Three words that describe this business: Affordable, Trustworthy, and Friendly!! 1. Considering that this is a BMW and Mercedes repair shop, their prices are extremely affordable. Their repair prices are almost always 40-50% less than that of the dealers. 2. They take ownership of their work and suggest only the repairs that are required rather than identifying a big list of repairs as the dealers do. 3. All the three gentlemen that work at the repair shop are extremely friendly and always have a smile on their face. I have interacted with Floyd and Johnny, both of whom were very friendly and cordial. All in all, I would highly recommend this shop !! PS: Check out the "Reviews currently not recommended" section of this page. Generally on yelp, that section is filled with shady, low-rated reviews. However, this is the only page that I have found where almost all of the reviews in that section are 5 starred !!